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Poly Sync 20+ Smart Speakerphone Review

Poly Sync 20+ Smart Speakerphone Review

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Poly Sync 20+ Wise Speakerphone Assessment Rating


The Poly Sync 20 is a superior speakerphone that will inevitably attraction to the big quantity of people today that have a hybrid or get the job done from house environment.

The Poly Sync 20+ is a moveable speaker with a developed-in microphone steerable array that is specifically built for online video phone calls working with applications these types of as Microsoft Teams and Zoom.

It can be related through Bluetooth or USB and is best suited for a notebook or cell use, furnishing remarkable audio and microphone high quality to both of those laptops and mobiles.


  • Connectivity: Wired (USB-A & USB-C based on design) and wi-fi (Bluetooth)
  • Encouraged For: Adaptable enterprise (specialists who split time concerning corporate place of work, house office environment, and vacation)
  • Space Dimensions: 4m x 4m​
  • Microphone: A few microphone steerable array
  • Discuss Time: Up to 20 hrs
  • Person Controls: Contact respond to/finish, mute, quantity up/down, programmable function button.
  • Dust And Drinking water Safety: IP64
  • Cell charging: Of course

Established Up and Connectivity

You can hook up the Poly Sync 20 by means of Bluetooth or USB. The speaker has a built-in USB cable which is sensibly wrapped around the underside of the speaker for a wonderful clear cable management solution.

When working with USB with Windows, the Laptop will routinely detect the speaker, and you can adjust the output selection by means of the speaker icon in the taskbar.

For Bluetooth, you will need to have to keep the Bluetooth button on the facet until finally you hear it say pairing.

The front panel of the speaker has several touch buttons, with a single becoming programable.

You can then set up 1 of the Poly apps to regulate the machine. It looks like you have two choices, Poly Lens or Plantronics Hub. I assumed Lens was the most recent app, and this is what I set up. It is also achievable to put in Plantronics Hub on both iOS or Android.

With Poly Lens put in, you can update the firmware and alter a range of settings, together with programming the rocket button. In its default condition, this will participate in/pause media, but you can adjust it to hold/resume get in touch with, redial (on mobile) or phone up a digital assistant this sort of as Google.

Audio and Microphone High quality

Most of my Zoom and Groups conferences are accomplished on my desktop with big speakers and a correct microphone, so the Poly Sync 20 struggles to compete right here.

Nevertheless, when employing it with my notebook, the speakerphone functions effectively, offering substantially much better audio and microphone high-quality than my Huawei Matebook 13.

Perhaps the stand-out feature is the 3-microphone array which can pick up your voice evidently from a couple of meters away. This then presents you the adaptability to move all around though on phone or alternatively have it get the job done as a meeting get in touch with speaker. I found it labored very well when using Whatsapp video clip calls with my family, which authorized my lover to get concerned in the connect with and not depend on minimal-high-quality cellphone speakers.

The speaker top quality is properly great for voice. Persons sound clear, and it can go loud ample that voices stay audible even when many metres away.


As well as a speaker phone, Poly advertises this as a “high-efficiency audio speaker”. I would say that is an extremely generous description.

I would not personally use this for music as the in general seem high quality is not wonderful for this circumstance. The proportions of the device alone and the energy of the speakers inside it just cannot do the new music justice.

The only exception would be that this seems improved than what your laptop or mobile cell phone is capable of.

Price and Substitute Possibilities

The Poly Sync 20 comes in numerous types. You have USB-C or USB-A and then a selection of possessing a dongle included.

For the MS Teams appropriate design with USB-C but no dongle, Amazon has this outlined as £85.64.

Poly then also has the Sync 40 for £184 or the a lot much larger Sync 60 for close to £400.

Jabra has many competing speakers going from the Speak 410 up to the Converse 810.

The most inexpensive is the Microsoft-qualified Jabra Converse 510 for just £75.99 then the Converse 710 is £170.


The Poly Sync 20 is a excellent speakerphone that will inevitably appeal to the massive variety of folks that have a hybrid or function from house environment.

It is conveniently sized and performs with various equipment, which makes it a bit additional hassle-free than committed speakers and microphone, or a headset.

Previous update on 2022-06-19 / Affiliate backlinks / Pictures from Amazon Item Advertising API