Meet Representative24: AI that turns support into sales

If you sell online, you know the drill: “Where’s my order?”, “Will this fit?”, “Do you ship to…?” Every minute your team spends on repeat questions is a minute not spent closing sales. Representative24 is the AI Chatbot built to fix that—delivering instant, on-brand help on your website and across messaging channels like WhatsApp and Facebook, while guiding shoppers all the way to checkout.

What it is

Representative24 connects to your Shopify or WooCommerce store (and learns from your site pages and documents) to answer product, policy, and order questions 24/7—in multiple languages. It speaks your brand voice, remembers context, and gives precise answers about variants, pricing, inventory, shipping, and returns without sending customers down a rabbit hole.

How it helps your customers

Shoppers can compare items, check sizing or compatibility, see current availability, track a shipment, start a return, or look up an order—no queue, no forms, no wait. When a human needs to step in, conversations hand off cleanly with the full context intact.

How it helps your team

Representative24 offloads the repetitive tickets that drain your inbox while lifting conversion on high-intent pages. Built-in analytics show top questions, resolutions, and revenue influenced by the assistant, so you know exactly what’s working. You can also define API Actions to perform secure tasks in your tools—like creating a Zendesk ticket, pulling tracking info, or tagging a customer—and choose whether the bot shows the result to the user or runs it silently.

Fast setup, fully on-brand

Getting started is simple: one-click install for Shopify, a lightweight connector for WooCommerce, or a small script for other sites. Customize everything—colors, fonts, chat bubble, avatar, welcome copy, and tone—so the widget looks native from day one. Content stays fresh: the assistant keeps learning from your pages, catalog, and policies; you can trigger an instant refresh from the dashboard anytime, and Pro users can enable scheduled syncs.

Privacy, security, and control

You decide what the assistant can access and do. Credentials are stored securely, permissions are scoped, and moderation controls let you review, refine, or restrict responses as needed. Audit trails and data-retention settings help you stay compliant with internal policies.

Why now

Customers expect real-time answers. Teams are stretched. Representative24 bridges the gap with an always-on, always-consistent assistant that reduces handle time and builds buyer confidence—without adding headcount.

Get started

Launch Representative24 in hours, start with your most common intents (“Where is my order?”, “Which size should I pick?”), then expand with data-driven insights. Your customers get instant help. Your team gets time back. Your store gets more conversions.

Ready to meet your new favorite teammate?

Spin up your trial and see how fast great support can feel.